The Gifting Process

HOW DO WE ENSURE YOUR GIFT IS EXTRA SPECIAL?

Hampers

OUR HAMPERS ARE MADE FROM REAL WICKER, FEATURING CHAIN HINGES AND FAUX-LEATHER FASTENING STRAPS. SOMETHING YOUR RECIPIENT CAN TREASURE.

Product Packing

ALL ORDERS ARE CREATED AND PACKED TO ORDER.

TO START, PREMIUM SHREDDED PAPER IS USED TO LINE THE BASE.

CHEESE PRODUCTS ARE THEN LAID ON TOP OF AN ICE PACK TO MAINTAIN THEIR FRESHNESS IN TRANSIT.

NEXT, THE AMBIENT PRODUCTS ARE ARRANGED ALONGSIDE.

TO FINISH, WE COVER THE PRODUCTS WITH A LAYER OF TISSUE PAPER.

WE TAKE CARE AN ATTENTION TO ENSURE EVERYTHING IS FRONT FACING AND THE CORRECT WAY UP. SMALL DETAILS THAT ENSURE YOUR RECIPIENT GETS THE WOW FACTOR WHEN THEY OPEN THEIR GIFT.

Packaging

YOUR GIFT IS ALWAYS PACKED WITH MAXIMUM PROTECTION. ALL HAMPERS ARE PLACED INSIDE A SNUG FIT OUTER BOX AND ANY SPACE INSIDE FILLED WITH BROWN PAPER TO MINIMISE ANY MOVEMENT IN TRANSIT.

WE FINISH THE PARCEL WITH AN INSTRUCTION TO THE COURIER THAT THE BOX CONTAINS FOOD TO ENSURE EVERY EFFORT IS MADE TO DELIVER SUCCESSFULLY ON THE FIRST ATTEMPT.

Delivery

YOUR HAMPER IS ALWAYS DELIVERED THE NEXT DAY WHEN PLACED BEFORE 1PM MONDAY - FRIDAY, SO EVEN THOSE LAST MINUTE GIFTS WILL ARRIVE ON TIME. WE EVEN DELIVER ON SATURDAYS AT NO EXTRA COST.

WE USE DPD TO DELIVER EVERY ORDER, VOTED THE UK'S NUMBER ONE PARCEL DELIVERY FIRM FOR SEVEN YEARS RUNNING.

ON THE MORNING OF DELIVERY, THEY'LL SEND AN EMAIL AND A TEXT MESSAGE (OR APP NOTIFICATION IF YOU'VE GOT THE DPD APP) TO PROVIDE A ONE HOUR WINDOW FOR DELIVERY. IF YOU'VE GOT THE DPD APP, YOU OR YOUR RECIPIENT WILL BE ABLE TO TRACK YOUR PARCEL'S PROGRESS IN REAL TIME. YOU'LL ALSO GET AN EXTRA NOTIFICATION WHEN THE DRIVER IS 15 MINUTES AWAY AND WHEN YOU'RE THE NEXT DELIVERY ON THE ROUTE!

DPD WILL USE THE MOBILE NUMBER AND EMAIL ADDRESS PROVIDED ON THE ORDER, SO IF YOU DON'T WANT YOUR RECIPIENT TO KNOW IT'S COMING, PUT YOUR DETAILS IN WHEN YOU ORDER

Got More Questions?

CHECK OUT OUR FAQs FOR MORE INFORMATION

Explore More of Nantwich Cheese