Delivery
OUR DELIVERY PROCESS IS SECOND TO NONE, FIND OUT WHY BELOW
DELIVERY IS FREE WHEN YOUR ORDER IS £25 AND OVER
FOR ORDERS UNDER £25 DELIVERY IS JUST £4.99 (£4.99 FOR NORTHERN IRELAND AND NON-MAINLAND UK)
DELIVERIES ARE SENT ON A ROYAL MAIL 24 HOUR TRACKED SERVICE HOWEVER DURING BUSY PERIODS THIS MAY TAKE 2 - 5 DAYS
DELIVERIES ARE MADE TUESDAY - SATURDAY EACH WEEK
ALL ORDERS ARE DELIVERED WITH ROYAL MAIL, THE UK’S GREENEST DELIVERY COMPANY
THERE'S NOTHING MORE UNSETTLING THAN RECEIVING WARM CHEESE, SO WE ALWAYS INCLUDE ICE PACKS IN ORDERS CONTAINING CHEESE TO KEEP THEM COLD, PLUS OUR COURIER ALWAYS DELIVERS THE NEXT DAY, SO YOUR ORDER ISN'T TYPICALLY IN TRANSIT ANY LONGER THAN 24 HOURS FROM DISPATCH (MAINLAND UK)
YES. NEXT WORKING DAY DELIVERIES TO THE FOLLOWING POSTCODE AREAS WILL BE MADE WITHIN TWO DAYS: AB31-35, AB41-54, AB36-38, AB55-56, BT, EI (ZZ75), FK17-21, GY9, HS1-9, IM, IV, KA27-28, KW0-14, KW15-17, PA 20-78, PH 15-18, PH19-29, PH32-33, PH45-48, PH30-31, PH34-44, PH49-99, TR21-25, ZE
Ordering
WE'VE MADE IT AS SIMPLE AS POSSIBLE FOR YOU TO FIND WHAT YOU NEED, BUT IF YOU NEED SOME MORE GUIDANCE WE HOPE YOU'LL FIND WHAT YOU NEED BELOW
ORDERING IS SIMPLE! YOU CAN BROWSE OUR COLLECTIONS OF PRODUCTS AND PICK INDIVIDUAL ITEMS, ADDING TO YOUR BASKET AS YOU GO, OR YOU CAN CHOOSE FROM OUR RECOMMENDED SELECTIONS OR BUNDLES.
ONCE YOU'VE ADDED EVERYTHING TO YOUR BAG, JUST CLICK CHECKOUT AND FOLLOW THE PROCESS ON SCREEN TO COMPLETE YOUR ORDER.
OUR WEBSITE IS COMPLETELY SECURE, AS ARE OUR PAYMENT METHODS!
TAKE YOUR PICK FROM OUR EXTENSIVE RANGE OF PAYMENT METHODS!
WE ACCEPT:
- CREDIT/DEBIT CARDS (INCLUDING AMERICAN EXPRESS)
- PAYPAL
- APPLE PAY & GOOGLE PAY
Products
ALL YOU NEED TO KNOW ABOUT OUR INCREDIBLE RANGE
YES, ALL OF THEM
MOST OF OUR JAMS, CHUTNEYS, PRESERVES AND CHEESE ARE, HOWEVER WE'VE PUT AN ALLERGEN INFORMATION TAB ON EACH ONE SO YOU CAN SEE WHICH AREN'T.
OUR BISCUITS FOR CHEESE RANGE IS NOT GLUTEN FREE, BUT WE'RE WORKING ON IT!
ALL OF OUR CHEESES AND BISCUITS ARE MADE WITH MILK, SO THOSE AREN'T.
MOST OF OUR JAMS, CHUTNEYS AND PRESERVES DO NOT CONTAIN SPECIFIC ANIMAL PRODUCTS, HOWEVER THEY ARE MADE IN A FACTORY THAT PRODUCE PRODUCTS THAT DO, SO WE CAN'T GUARANTEE A COMPLETELY VEGAN-FRIENDLY RANGE AT THE MOMENT.
THERE'S A TAB ON EACH PRODUCT PAGE SHOWING THE LIST OF ALLERGENS IN OUR PRODUCTS
WE GUARANTEE A MINIMUM LIFE OF 14 DAYS ON CHEESE PRODUCTS AND A MINIMUM OF 6 MONTHS ON AMBIENT, HOWEVER THIS IS TYPICALLY MUCH LONGER