Ordering

WE'VE MADE IT AS SIMPLE AS POSSIBLE FOR YOU TO FIND WHAT YOU NEED, BUT IF YOU NEED SOME MORE GUIDANCE WE HOPE YOU'LL FIND WHAT YOU NEED BELOW

ORDERING IS SIMPLE! YOU CAN BROWSE OUR COLLECTIONS OF PRODUCTS AND PICK INDIVIDUAL ITEMS, ADDING TO YOUR BASKET AS YOU GO, OR YOU CAN CHOOSE FROM OUR RECOMMENDED SELECTIONS OR BUNDLES.

ONCE YOU'VE ADDED EVERYTHING TO YOUR BAG, JUST CLICK CHECKOUT AND FOLLOW THE PROCESS ON SCREEN TO COMPLETE YOUR ORDER.

OUR WEBSITE IS COMPLETELY SECURE, AS ARE OUR PAYMENT METHODS!

TAKE YOUR PICK FROM OUR EXTENSIVE RANGE OF PAYMENT METHODS!

WE ACCEPT:

- CREDIT/DEBIT CARDS (INCLUDING AMERICAN EXPRESS)

- PAYPAL

- APPLE PAY & GOOGLE PAY

- KLARNA

CHOOSE KLARNA AT THE CHECKOUT AND PAY IN FULL UP TO 30 DAYS LATER. NO INTEREST. NO FEES. NO IMPACT TO YOUR CREDIT SCORE!

AS SOON AS YOU'VE COMPLETED THE CHECKOUT WITH KLARNA WE'LL DISPATCH YOUR GOODS RIGHT AWAY, THERE'S NO WAITING AROUND, THEN WHEN YOU'RE READY TO PAY UP TO 30 DAYS LATER JUST FOLLOW THE LINK IN YOUR EMAIL FROM KLARNA TO COMPLETE YOUR PURCHASE

Delivery

OUR DELIVERY PROCESS IS SECOND TO NONE, FIND OUT WHY BELOW

DELIVERY IS FREE WHEN YOUR ORDER IS £25 AND OVER

FOR ORDERS UNDER £25 DELIVERY IS JUST £3.99 (£4.99 FOR NORTHERN IRELAND AND NON-MAINLAND UK)

NEXT DAY DELIVERY (WHEN PLACED BEFORE 2PM MON-FRI) TO MAINLAND UK IS £5.99

WE OFFER TWO DELIVERY SERVICES, 3 WORKING DAY DELIVERY OR NEXT DAY DELIVERY (WHEN PLACED BEFORE 2PM MON-FRI).

DELIVERIES ARE MADE TUESDAY - SATURDAY EACH WEEK

ALL ORDERS ARE DELIVERED WITH DPD, VOTED THE UK'S NUMBER ONE COURIER 7 YEARS RUNNING

THERE'S NOTHING MORE UNSETTLING THAN RECEIVING WARM CHEESE, SO WE ALWAYS INCLUDE ICE PACKS IN ORDERS CONTAINING CHEESE TO KEEP THEM COLD, PLUS OUR COURIER ALWAYS DELIVERS THE NEXT DAY, SO YOUR ORDER ISN'T TYPICALLY IN TRANSIT ANY LONGER THAN 24 HOURS FROM DISPATCH (MAINLAND UK)

YES. NEXT WORKING DAY DELIVERIES TO THE FOLLOWING POSTCODE AREAS WILL BE MADE WITHIN TWO DAYS: AB31-35, AB41-54, AB36-38, AB55-56, BT, EI (ZZ75), FK17-21, GY9, HS1-9, IM, IV, KA27-28, KW0-14, KW15-17, PA 20-78, PH 15-18, PH19-29, PH32-33, PH45-48, PH30-31, PH34-44, PH49-99, TR21-25, ZE

Products

ALL YOU NEED TO KNOW ABOUT OUR INCREDIBLE RANGE

YES, ALL OF THEM

MOST OF OUR JAMS, CHUTNEYS, PRESERVES AND CHEESE ARE, HOWEVER WE'VE PUT AN ALLERGEN INFORMATION TAB ON EACH ONE SO YOU CAN SEE WHICH AREN'T.

OUR BISCUITS FOR CHEESE RANGE IS NOT GLUTEN FREE, BUT WE'RE WORKING ON IT!

ALL OF OUR CHEESES AND BISCUITS ARE MADE WITH MILK, SO THOSE AREN'T.

MOST OF OUR JAMS, CHUTNEYS AND PRESERVES DO NOT CONTAIN SPECIFIC ANIMAL PRODUCTS, HOWEVER THEY ARE MADE IN A FACTORY THAT PRODUCE PRODUCTS THAT DO, SO WE CAN'T GUARANTEE A COMPLETELY VEGAN-FRIENDLY RANGE AT THE MOMENT.

THERE'S A TAB ON EACH PRODUCT PAGE SHOWING THE LIST OF ALLERGENS IN OUR PRODUCTS

WE GUARANTEE A MINIMUM LIFE OF 14 DAYS ON CHEESE PRODUCTS AND A MINIMUM OF 6 MONTHS ON AMBIENT, HOWEVER THIS IS TYPICALLY MUCH LONGER

YES! YOU CAN FREEZE FOR UP TO 12 MONTHS AND OUR CHEESE STILL TASTES GREAT, EVEN AFTER IT'S BEEN FROZEN.
FOR SELECTION WHEELS, JUST WRAP EACH SEGMENT IN CLING FILM BEFORE FREEZING, AND FOR WAXED TRUCKLES, DO THE SAME BUT TAKE THE WAX OFF FIRST.