Ordering

WE'VE MADE IT AS SIMPLE AS POSSIBLE FOR YOU TO FIND WHAT YOU NEED, BUT IF YOU NEED SOME MORE GUIDANCE WE HOPE YOU'LL FIND WHAT YOU NEED BELOW

ORDERING IS SIMPLE! YOU CAN BROWSE OUR COLLECTIONS OF PRODUCTS AND PICK INDIVIDUAL ITEMS, ADDING TO YOUR BASKET AS YOU GO, OR YOU CAN CHOOSE FROM OUR RECOMMENDED SELECTIONS OR BUNDLES.

ONCE YOU'VE ADDED EVERYTHING TO YOUR BAG, JUST CLICK CHECKOUT AND FOLLOW THE PROCESS ON SCREEN TO COMPLETE YOUR ORDER.

OUR WEBSITE IS COMPLETELY SECURE, AS ARE OUR PAYMENT METHODS!

TAKE YOUR PICK FROM OUR EXTENSIVE RANGE OF PAYMENT METHODS!

WE ACCEPT:

- CREDIT/DEBIT CARDS (INCLUDING AMERICAN EXPRESS)

- PAYPAL

- APPLE PAY & GOOGLE PAY

Delivery

OUR DELIVERY PROCESS IS SECOND TO NONE, FIND OUT WHY BELOW

DELIVERY IS FREE WHEN YOUR ORDER IS £19.99 AND OVER

FOR ORDERS UNDER £19.99 DELIVERY IS JUST £5.99

WE BELIEVE THERE'S NO USE KEEPING YOU WAITING FOR YOUR ORDER, SO WE'VE DONE AWAY WITH THE CONCEPT OF 'STANDARD DELIVERY' ALTOGETHER, COMMITTING TO DELIVERING YOUR ORDER THE NEXT DAY AS STANDARD WHEN PLACED BEFORE 1PM MONDAY - FRIDAY. WE'LL EVEN DELIVER ON A SATURDAY AT NO EXTRA COST! (MAINLAND UK ONLY - SEE EXCLUDED POSTCODES)

ALL ORDERS ARE DELIVERED WITH DPD, VOTED THE UK'S NUMBER ONE COURIER 7 YEARS RUNNING

THERE'S NOTHING MORE UNSETTLING THAN RECEIVING WARM CHEESE, SO WE ALWAYS INCLUDE ICE PACKS IN ORDERS CONTAINING CHEESE TO KEEP THEM COLD, PLUS OUR COURIER ALWAYS DELIVERS THE NEXT DAY, SO YOUR ORDER ISN'T TYPICALLY IN TRANSIT ANY LONGER THAN 24 HOURS FROM DISPATCH (MAINLAND UK)

YES. DELIVERIES TO THE FOLLOWING POSTCODE AREAS WILL BE MADE WITHIN TWO DAYS: AB31-35, AB41-54, AB36-38, AB55-56, EI (ZZ75), FK17-21, GY9, HS1-9, IM, IV, KA27-28, KW0-14, KW15-17, PA 20-78, PH 15-18, PH19-29, PH32-33, PH45-48, PH30-31, PH34-44, PH49-99, TR21-25, ZE

YES WE DELIVER TO THE USA AND CANADA AND WE'LL GET IT THERE IN UNDER 2 WORKING DAYS!

Products

ALL YOU NEED TO KNOW ABOUT OUR INCREDIBLE RANGE

YES, ALL OF THEM

MOST OF OUR JAMS, CHUTNEYS, PRESERVES AND CHEESE ARE, HOWEVER WE'VE PUT AN ALLERGEN INFORMATION TAB ON EACH ONE SO YOU CAN SEE WHICH AREN'T.

OUR BISCUITS FOR CHEESE RANGE IS NOT GLUTEN FREE, BUT WE'RE WORKING ON IT!

ALL OF OUR CHEESES AND BISCUITS ARE MADE WITH MILK, SO THOSE AREN'T.

MOST OF OUR JAMS, CHUTNEYS AND PRESERVES DO NOT CONTAIN SPECIFIC ANIMAL PRODUCTS, HOWEVER THEY ARE MADE IN A FACTORY THAT PRODUCE PRODUCTS THAT DO, SO WE CAN'T GUARANTEE A COMPLETELY VEGAN-FRIENDLY RANGE AT THE MOMENT.

THERE'S A TAB ON EACH PRODUCT PAGE SHOWING THE LIST OF ALLERGENS IN OUR PRODUCTS

WE GUARANTEE A MINIMUM LIFE OF 14 DAYS ON CHEESE PRODUCTS AND A MINIMUM OF 6 MONTHS ON AMBIENT, HOWEVER THIS IS TYPICALLY MUCH LONGER

YES! YOU CAN FREEZE FOR UP TO 12 MONTHS AND OUR CHEESE STILL TASTES GREAT, EVEN AFTER IT'S BEEN FROZEN.
FOR SELECTION WHEELS, JUST WRAP EACH SEGMENT IN CLING FILM BEFORE FREEZING, AND FOR WAXED TRUCKLES, DO THE SAME BUT TAKE THE WAX OFF FIRST.